Privacy Policy
Privacy Policy
Lıghtıng Text On Personal Data Protection And The Processing
MEDICINE HEALTH CENTER S A.Sh. as (”Medicine Health Center“) data officer, we attach great importance to the protection of your personal data in accordance with the Law No. 6698 on the Protection of Personal Data (”Law") and the relevant sub-legislation, as well as in accordance with the General Data Protection Regulation GDPR (General Data Protection Regulation). Capture and processing your personal data the personal data that we obtain from sources on legal reasons, for which purposes we process your personal data the personal data transferred and for what purposes, to whom we are transmitting, processing this personal data in order to enlighten you about your legal rights and Lighting protection Text (“Text”) has been prepared. Medicine health center, your personal data in accordance with the law works and the unlawful processing of your personal data and prevent unlawful access to personal data in order to ensure the safekeeping of these data are most appropriate to provide the appropriate level of security is necessary, all technical and administrative precautions are taken.
The People Whose Data We Process ?
The Medicine Health Center processes personal data in the capacity of data officer, limited to the following groups of people.
• Our workers,
* Our Employee Candidates (including the reference persons declared by the job applicants)
• Our Interns and On-the-Job Training Trainees,
• Our Patients,
• People who have been interviewed, contacted for the purpose of diagnosing, treating, or receiving this type of service,
* Patient relatives and companions,
• The parties to any commercial activity or commercial activity authorized employees, or individuals or companies cooperate by what we do or what we do(procurement, advertising, support, marketing, accommodation, transportation, reference sources, etc.)
* Shareholders or persons who have been interviewed for a shareholding,
* Our Legal Advisers, Lawyers and Consultants, or authorized persons or employees of consulting companies,
• Visitors
• Legal representatives of all data owners, parents, guardians or guardians
• Persons who are parties to legal processes and their legal representatives
• We have contacted our company even though it has no commercial or legal connection people.
The Personal Data We Process
In the capacity of data officer, Medicine Health Center processes the following specified personal health data, general and special qualified personal data according to the principles of “compliance with the law”, “necessity”, “suitability for the purpose” and “limitation”.
Identity Data
The name of the persons whose data will be processed-surname, nationality, T.C. an identification number is a passport number and information if you are not a Turkish citizen, or a temporary Turkish ID number, place and date of birth, marital status, gender information, as well as all identity data, such as identity information.
Contact Data
It is all the data about communication, such as residence address, correspondence address, mobile phone number, e-mail address.
Audio and Visual Data
The company recorded image captured by security cameras and closed circuit camera system with voice recording, if you are contacting our call center-held records a voice conversation, the special written consent and permission(consent) promotion, research, medical or aesthetic/cosmetic procedures were carried out and confirmed that medical evidence or other ill candidates received the contact data in order to convince a photo or a video recording processing in this context is data.
Personal Data
It is the data received in accordance with the law or the employment contract on the personal transactions of employees, such as the date of starting work, wages, the number of working days per month.
Training Data
It is data on the educational status of employees working in the company, candidates for employment, interns or on-the-job training trainees or other interested persons.
Job and Occupation Data
It is all the data about the job or profession in terms of the employees working in the company, job candidates, interns or on-the-job training trainees or other related persons. (Including professional experience, diploma, course data)
Comments and Complaints Data
These are comments and complaints data transmitted to our Company through the website or other channels with approval and consent in order to evaluate the services we offer.
Location or Location Data
It is the address or location data that people transmit by any means and with their consent.
Transaction Security Data (IP Data and Cookies)
IP address, browser information, Website login and password information, (Mac ID, IP address information, website login and password information) are included in this scope.
Legal Data
It is all the data and enforcement data on the fact that persons are plaintiffs, defendants. It is data on employees working in the company and any person who has a lawsuit or enforcement proceedings with the company.
Financial Data
These are data such as bank account number and IBAN number of people. It is the data requested and processed by the employees working in the company and the patients receiving services from the company
Health Data
The medical files processed with the consent of the person that should be followed for legal reasons, laboratory and imaging results, medical test results, blood group, inspection data, prescription information, such as medical diagnostic, treatment and care services obtained during the execution of all kinds of health data. In addition, the health report and other medical documents contained in the workers' personal data sheet of the workers are also included in this scope.
Vehicle License Plate Data
If the company's parking lot or private valet service is used, the vehicle license plate data is included in this scope.
Customer Transaction Data
Call center records, invoices, bills, checks, box office receipts, order information, request information, etc. these are the data in this scope.
Disguise Data
Body data, etc. fixtures, uniforms, materials and shoe numbers, etc. this is the scope of the data.
Biometric Data
Palm information, fingerprint, retina scan, face recognition, etc. this is the scope of the data.
Risk Management Data
The data processed for the management of commercial, technical and administrative risks are covered in this scope.
Physical Space Security
The entry and exit registration information of employees and visitors, security camera records are the data within this scope.Association, Foundation and Union Data
Association and foundation data may be required in social responsibility and workplace organizations, and union data may be required during a union dues deduction.
III.PROCESSING OF PERSONAL DATA
A.OBTAINING PERSONAL DATA
1.Through Which Channels and How Personal Data is Collected Your Personal Data;
• 1.2.As a result of the conversation with our call center,
• 1.3.As a result of the interview conducted through the live support application on our website,
• 1.4. As a result of the interview that will be conducted by contacting the doctors of the Medicine Health Center or the relevant personnel via the phone WhatsApp Application or by mail,
• 1.5. It is used by the marketing and promotion personnel of the Medicine Health Center over phones or via SMS or WhatsApp, etc. as a result of the communication established through the applications,
• 1.6. If you contact the Medicine Health Center, you can contact the doctors or related personnel by phone, SMS or WhatsApp, etc. as a result of the interviews you will make via the applications,
• 1.7. If you apply to Medicine Health Center, as a result of face-to-face interviews with doctors or related personnel,
• 1.8.As a requirement of commercial activity, personal data is included on the contract and other commercial activity documents of the person and company authorized or employees with whom business relations are conducted, as well as on communication platforms,
• 1.9.As a result of the inclusion of personal data on contracts and other commercial activity documents of our Legal Advisers, Lawyers and Consultants or authorized persons or employees of consulting companies, on communication platforms,
• 1.10.As a result of the applications made through panels such as “contact us” or “get information” through the promotion and advertising that he does on social media,
• 1.11.As a result of requesting a mobile phone number for personal data and encryption requested by law in order to connect to the broadcast on a private wireless network (Wi-Fi) broadcast to guests as part of a Wireless Internet service,
• 1.12.Obtaining data in the form of saving the MAC ID(Device Identification Information) from entries to the website,
• 1.13. If we are contacted or contacted by the Medicine Health Center, even though it has no commercial or legal connection, 3.the inclusion of personal data of persons on communication platforms,
• 1.14.Similarly, by other legal means of data retrieval, It is obtained from channels such as.
B.PURPOSES OF PROCESSING PERSONAL DATA AND LEGAL REASONS
1.Purposes of Collection and Processing of Personal Data
Your personal data mentioned above and your personal data of a special nature will be processed for the following purposes.
• 1-Fulfillment of legal obligations and execution of all kinds of work within the legal framework, including the subject of activity,
• 2-Fulfillment of the provisions of the contract,
• 3-Provision of Medical Services (Medical or medical / cosmetic diagnostics, examination, treatment and all kinds of maintenance services)
• 4-Business activity and management requirements,
• 5-Sectoral(health) requirements;
he is 5.1.Protection of public health, preventive medicine, medical diagnostics, treatment and maintenance services with or without a patient,
he is 5.2.Sharing of information requested by the Ministry of Health and all other relevant official institutions and organizations in accordance with the health legislation,
he is 5.3.Financing of your health services, examination, diagnosis and treatment expenses by the departments of patient services, financial affairs, marketing,
he is 5.4.Informing patients about the appointment through the customer representative, call center and other channels,
he is 5.5.Patient services, identity verification by other operational units,
he is 5.6.Measurement, enhancement and research of patient satisfaction by the departments of hospital management, patient rights, patient experience,
he is 5.7.Billing by patient services, financial affairs, marketing departments,
he is 5.8.Answering all kinds of questions and complaints related to our health services by the hospital management, patient rights and call center, patient relations department,• 6.Technical requirements;
he is 6.1.Planning and managing the internal workings of the institution by the call center, patient relations, hospital management,
he is 6.2.Quality of service delivery, patient experience, research and analysis conducted by information processing departments to improve the quality of health services,
he is 6.3.Providing training to employees by the human resources management and quality departments,
he is 6.4.Monitoring and preventing misuse or unauthorized transactions by the internal audit and information processing department,
he is 6.5.Fulfillment of risk management and quality improvement activities by the departments of quality, information processing,
he is 6.6.Taking all necessary technical and administrative measures within the scope of data security by the hospital management and information processing department,
he is 6.7.Providing the necessary communications by the officials in order to perform transportation, accommodation and identification services within the scope of health tourism,
he is 6.8.Participation in campaigns and providing campaign information by patient relations, marketing, call center, department, Designing special content, concrete and abstract benefits on the Web and other mobile channels, social media and transmitting them to the interlocutors,
he is 6.9.The ability to carry out training and activities by educational institutions with which the institution cooperates
2.Legal Reasons for the Collection and Processing of Personal Data
Your personal data mentioned above and your personal data of a special nature;
• Basic Law of Health Services No. 3359,
• Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Organizations,
• Law No. 6698 on the Protection of Personal Data,
• Regulation of Private Hospitals,
• Regulation on the Processing of Personal Health Data and Protection of Privacy
* Identification Notification Law No. 1774,
* Labor Code No. 4857,
• Social Insurance and General Health Insurance Law No. 5510,
It will be processed for legal reasons.
6 of the Law No. 6698 on the Protection of Personal Data. article 3. as stated in the paragraph, that is related to health and sexual life of the personal data, however, Public Health Protection, preventive medicine, medical diagnosis, treatment and care services execution, for the purposes of the planning and management of health services financing, or competent persons under the obligation of confidentiality by the institution without requiring the express consent of the person concerned can be processed.
C.THE TRANSFER OF PERSONAL DATA
Your personal data,
• Basic Law of Health Services No. 3359,
• Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Organizations,
• Law No. 6698 on the Protection of Personal Data and all related sub-legislation,
• Regulation of Private Hospitals,
• Regulation on the Processing of Personal Health Data and Protection of Privacy
* Identification Notification Law No. 1774,
* Labor Code No. 4857,
• Social Insurance and General Health Insurance Law No. 5510,In accordance with the provisions and for the purposes described above;
• Ministry of Health, sub-units under the ministry and family medicine centers,
• Private insurance companies (health, pension, life insurance and so on),
• Social Security Institution,
• Ministry of Family, Labour and Social Policies,
• The General Directorate of Security and other law enforcement agencies,
• General Directorate of Population Citizenship Affairs,
• Other authorized official institutions and organizations,
• Turkish Pharmacists Association,
* Judicial authorities, enforcement agencies• mediators,
* Laboratories, medical centers, ambulances, medical devices and medical institutions located in Turkey or abroad that we cooperate with for medical diagnosis and treatment, institutions that provide medical services,
• The medical institution to which the patient has been referred or to which the patient himself has applied,
• Legal representatives, parents and guardians authorized in writing
• All third parties, natural or legal, who have received consulting services, including lawyers, tax consultants and auditors with whom we are working under the contract,
* Regulatory and supervisory bodies and official bodies,
• Companies within the group of companies to which our hospital is affiliated,
* Banks where the account of our company or the patient or our employees is held by people who are associated with our company in accordance with any contract,
• Private pension companies working under compulsory or discretionary BES (Private Pension System),
• Our suppliers, support service providers, archive service providers and business partners whose services we use or cooperate with (for more detailed information, you can get information by contacting our hospital in writing.)
• Our business partners and business contacts,
• With our shareholders and real or legal persons who have been interviewed for shareholding
* Outsourcing service providers,
* Cargo or courier companies,
* Air, land or sea passenger transportation companies, It can be Shared with.
IV.OUR MEASURES and COMMITMENTS FOR THE PROTECTION OF PERSONAL DATA
In the capacity of data officer, Medicine Health Center protects your personal and private personal data mentioned above in its own physical and electronic environment with great sensitivity and in full compliance with the provisions of the legislation, taking all kinds of administrative and technical measures.
Medicine Health Center has taken all kinds of administrative and technical measures to protect your personal data, as recorded in VERBIS and included in the Personal Data Inventory.
Medicine Health Center is committed to protecting all personal data. Prevent the unlawful access and processing of personal data and personal data in order to ensure the safekeeping of technical and administrative measures to ensure the appropriate level of security and security technologies by using a variety of methods is carried out.
Medicine Health Center will not disclose the personal data obtained to anyone else in violation of the provisions of the Law on the Protection of Personal Data No. 6698 and will not use it for the purpose of processing.
Medicine Health Center, the personal data outsourcing service providers and suppliers, consultants or lawyers share(transfer) of the state for the event that is necessary and all warning or consent, the declaration of undertaking signed by the required activities and versatile control has been implemented.
V.PROCESSING OF PERSONAL DATA COLLECTED THROUGH COOKIES
The Medicine Health Center does not place cookies on its site. During the use of our website and mobile application, the IP address, browser information. (Mac ID, IP address information, website login and password information) are not received.
VI.YOUR RIGHTS REGARDING THE PROTECTION OF PERSONAL DATA
11 of the Law on the Protection of Personal Data. in accordance with the article, you can exercise your rights to process and protect your personal data by contacting the Medicine Health Center as a Data Officer in the following ways, provided that you prove your identity.
A.YOUR RIGHTS REGARDING YOUR PERSONAL DATA
• 1.Find out if your personal data has been processed,
• 2.Request information about your personal data if it has been processed,
• 3.To find out the purpose of processing your personal data and whether they are used for their intended purpose,
• 4.Know the third parties to whom your personal data is transferred at home or abroad,
• 5.Request correction of personal data in case of incomplete or incorrectly processed
• 6. Requesting deletion or destruction of personal data,
• 7. In case your personal data has been transferred to third parties, if your personal data has been processed incompletely or incorrectly, please request that they be corrected and that your personal data be deleted or destroyed, notified to the relevant third party, transmitted,
• 8.By analyzing the processed data exclusively through automated systems, one don't argue with the emergence of a result against one's self,
• 9.Requesting compensation for damages in case of damage due to unlawful processing of personal data,
you have your rights.7 of the Law on the Protection of Personal Data of your personal data.you can request the destruction (deletion, destruction or anonymization) of your data from the Medicine Health Center in accordance with the conditions provided for in the article. However, by evaluating your destruction request, our company will evaluate which method is appropriate according to the circumstances of the concrete event. In this regard, you can always request information from the Medicine Health Center about why we chose the method of destruction that we chose. the personal data collected about persons under the age of 18 are limited to their first name, last name, age and degree of proximity, and this data may only be provided to us by the relevant adult(parent or guardian).
B.WAYS TO CONTACT OUR COMPANY TO EXERCISE YOUR RIGHTS
Your rights under the Personal Data Protection Law;
•1-Our company “http://medicinehealthcenter.com " By filling out the Application Form on the Protection of Personal Data at the website,
• 2-Barbaros, where the headquarters of our company is located, Hoca Ahmet Yesevi Cd. By Jul 34203 Bağcılar / Istanbul, filling out the Application Form for the Protection of Personal Data to be obtained from the Human Resources Management department and submitting it personally in exchange for signature,
• 3-Sending an article through a notary,
• 4- info@medicinehealtcenter.com By sending e-mail to the registered e-mail address with a secure electronic or mobile signature to the e-mail address,
You can use it.
Depending on the nature of your request and the method of application, the Company may October additional verifications (such as sending a message to your registered phone, calling) to determine whether the application belongs to you and thus protect your rights. For example, if you submit an application via your e-mail address registered with the Company, we can contact you using another contact method registered with the Company and ask you to confirm whether the application belongs to you.
Your requests contained in your application will be concluded, as a rule, free of charge, no later than thirty working days, depending on the nature of the request. However, the process requires a cost to the company in addition, Personal Data Protection Agency data published in the official gazette dated by a principal of 10.03.2018 30356 as stated in the communiqué on procedures and principles of application, a total of Fifty(50) a fee not to exceed TL may be requested. If your application is caused by a mistake of our company, which is responsible for the Data, the paid fee will be refunded to you.
Your duly submitted requests for the Protection of Personal Data will be generally concluded free of charge no later than thirty working days from the date of its receipt to our company.
In case of your application, “Medicine Health Center” has the right to request some confirmatory information from you in order to confirm that you are the right person. Unless you cancel your application, you are deemed to have accepted these requests from the Medicine Health Center.
CONSET and APPROVAL When you have read the Text of this Disclosure, Medicine Health Services in this context A.S you are fully informed about the issues that performs data processing and the processing of your personal data and that you are informed about the process of consent to the processing of your personal data, you agree, represent and warrant. Contact Informatıon Contact link: http://medicinehealthcenter.com E-Mail: info@medicinehealtcenter.com Address: Barbaros, Hoca Ahmet Yesevi Cd. 34203 Bagciler/Istanbul Phone: +90 532 391 24 35
